Cancellation Policy

CANCELLATION POLICY
Any appointment that is rescheduled or cancelled, within 48 hours of the start of said appointment, will be subject to a 50% fee. These fees are based on the standard cost of the service booked, regardless of discount codes, gift cards, or reduced model rates. We do not have flexibility with this 48 hour window, as even outside of it, we may not be able to fill the spot; Most of the services we offer require more than 2 days of client preparation to be done safely/properly. Only in the event of illness/injury with a dated doctor’s note will exceptions be made to this policy. Fees paid for late cancellations can not be applied to future appointments.

In the event of weather emergency, if the public schools in your town are closed due to the weather and you’re unable to make it in to the studio, we’ll waive the cancellation fee.

 

LATE POLICY
In the event that a client arrives more than 15 minutes late for their scheduled appointment, we may not be able to accommodate. If the artist determines that they’ll then be unable to complete the service within the allotted time, this will be considered a last-minute cancellation. See above.

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NO-SHOW POLICY
In the event that a client does not show up for a scheduled appointment, this will be considered a last-minute cancellation. See above.